Payment refund - Fat Taxi

Top questions about payment

In order to complete the payment of your booking by bank transfer, please use the following bank details: IBAN: GB66 PRTC 0099 8500 2711 56 BIC: PRTCGB21 Payment Reference: Your booking reference IMPORTANT: For bank transfers, you need to complete the payment at least 5 working days before the journey date.

You can pay with your credit/debit card, PayPal, or cash to the driver. We can also create a manual invoice with a quick payment link and email it to you.

No. There is no additional charge for paying by debit or credit card.

We accept Visa, Mastercard, and American Express credit cards, and most affiliated payment (debit) cards. All card payments are secured by 256-bit SSL encryption.

At the moment we only offer the option to pay in Euros.

We offer a %10 discount on every booking, However, every single booking made on our website is individual and won’t provide you a discount for future bookings.

Top questions about refund

To request a receipt or an invoice of your payment, please email us at hello@fattaxi.com and tell us your booking reference and payment details. Please allow 3 working days for the invoice or receipt to be processed from the day the payment is completed.

If you have not yet received your refund you should first check with your bank. If your bank confirms that the refund has not been received, please contact us via Live Chat or email us at hello@fattaxi.com, and we’ll check it with our accounts department.

We operate our website with an SSL certificate to ensure the safe encryption of your details. For your peace of mind, we will not store any of your credit card details.

All booking pages that require you to enter personal information are secured using 256-bit SSL encryption, verified by Stripe and PayPal. Payments are made at the end of the booking process when you are redirected to the secure payment page of Stripe or PayPal. As we do not store any credit card details on our system, we will not be able to access any details at any time.

To request a receipt or an invoice of your payment, please email us at hello@fattaxi.com and tell us your booking reference and payment details. Please allow 3 working days for the invoice or receipt to be processed from the day the payment is completed.

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