Before you travel

For transfers from the airport, you should proceed to the arrivals hall or to the meeting point specified on your booking confirmation, where your driver or a representative will be waiting for you with a sign or a tablet showing the lead passenger’s name or the Fat Taxi logo. For transfers from your accommodation, the driver will wait for you at the reception or outside the building.

For transfers from an airport, you will be picked up from the arrivals hall, unless indicated otherwise in the booking confirmation. For transfers from the accommodation, you will be picked up from the accommodation’s reception or outside the hotel/villa/building.

No, you do not need to confirm your booking if you have already received an email with your booking reference and confirmation. There is also no need to reconfirm your return transfer unless we ask you to do so.

Your booking confirmation will be sent to you by email within a few hours after completing your payment. If you haven’t received the booking confirmation, please contact us via chat or WhatsApp/call. We will be able to retrieve your booking using your personal and booking details.